Support is available to both open source
and commercial C1 licenses

Program Price Buy
  • Access to the C1 upgrade tool. Enabling easy upgrade of your solution to the latest version.
  • Updates: Service packs, patches and Hot-fixes
  • Upgrade packages are thoroughly tested before they are released.
  • Updates are made easily available via the C1 Console. Installation is manually triggered, enabling you to test before upgrading live sites.
  • Not compatible with a custom compiled version Composite C1.
  • Not guaranteed compatible with use of undocumented Composite C1 API's.
  • Upgrade covers the std. Composite C1 installation (extra modules and external tools not covered)
  • Community support
  • Post your questions in our Community Forums.
  • No run-time support
  • Run-time support covers situations where a running installation is experiencing technical difficulties.
  • No developer support
  • If you need Composite developers advising you how to accomplish certain tasks and customize your C1 solution.
  • Single IIS application license
  • Valid for 12 months 
Select this if you want easy access to upgrade your site to the latest Composite C1 features and improvements, but don't need professional support services.   Have a question? 		1000 USD Add to basket
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  • C1 maintenance (service packs and major releases)
  • On-line help-desk support
  • 1 seat on support help-desk
  • End-user product support
  • No run-time support
  • No developer support
  • Response time: 48 hrs
  • Access : 9 am – 5 pm CET, Mon-Fri.
  • Single IIS application license.
  • Valid for 12 months 
Select this if you want easy access to upgrade your site to the latest Composite C1 features and improvements and have e-mail based editor support. 
Have a question? 		2000 USD Add to basket
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  • C1 maintenance (service packs and major releases)
  • On-line help-desk support
  • 3 seats on support help-desk
  • End-user product support
  • Max. 5 run-time support tickets
  • Response time: 24 hrs
  • Access : 9 am – 5 pm CET, Mon-Fri
  • Single IIS application license
  • Valid for 12 months 
Select this if you want easy access to upgrade your site to the latest Composite C1 features and improvements and have e-mail based editor support and run-time incident support. 
Have a question? 		4000 USD Add to basket
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  • C1 maintenance (service packs and major releases)
  • On-line help-desk support
  • 10 seats on support help-desk
  • End-user product support
  • Max. 10 run-time support tickets
  • Response time: 24 hrs
  • Access : 24/7
  • Single IIS application license.
  • Valid for 12 months 
Select this if you want easy access to upgrade your site to the latest Composite C1 features and improvements and want to have high priority e-mail based editor support and run-time incident support. 
Have a question? 		8000 USD Add to basket
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Multi-IIS server upgrade, support and maintenance. Contact us
All prices are excluding VAT. Composite is not responsible for typographical errors and reserves the right to make changes without notice.
  • Maintenance includes update/patch alerts and access to fully automated update/patch roll-on.
  • Automated maintenance rolled on to modified code bases is at own risk.
  • Maintenance covers C1 core. Extra modules & tools are not covered.
  • Support only offered to installations based on fully maintained/updated code bases.

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